ChatGPT?
What is ChatGPT?
How much does it cost to use ChatGPT?
The research preview of ChatGPT is free to use.
How does ChatGPT work?
ChatGPT is fine-tuned from GPT-3.5, a language model trained to produce text. ChatGPT was optimized for dialogue by using Reinforcement Learning with Human Feedback (RLHF) – a method that uses human demonstrations and preference comparisons to guide the model toward desired behavior.
Why does the AI seem so real and lifelike?
These models were trained on vast amounts of data from the internet written by humans, including conversations, so the responses it provides may sound human-like. It is important to keep in mind that this is a direct result of the system's design (i.e. maximizing the similarity between outputs and the dataset the models were trained on) and that such outputs may be inaccurate, untruthful, and otherwise misleading at times.
Can I trust that the AI is telling me the truth?
ChatGPT is not connected to the internet, and it can occasionally produce incorrect answers. It has limited knowledge of world and events after 2021 and may also occasionally produce harmful instructions or biased content.
We'd recommend checking whether responses from the model are accurate or not. If you find an answer is incorrect, please provide that feedback by using the "Thumbs Down" button.
Who can view my conversations?
As part of our commitment to safe and responsible AI, we review conversations to improve our systems and to ensure the content complies with our policies and safety requirements.
Will you use my conversations for training?
Yes. Your conversations may be reviewed by our AI trainers to improve our systems.
Can you delete my data?
Yes, please follow the data deletion process.
Can you delete specific prompts?
No, we are not able to delete specific prompts from your history. Please don't share any sensitive information in your conversations.
Can I see my history of threads? How can I save a conversation I’ve had?
Yes, you can now view and continue your past conversations.
Where do you save my personal and conversation data?
For more information on how we handle data, please see our Privacy Policy and Terms of Use.
How can I implement this? Is there any implementation guide for this?
Do I need a new account if I already have a Labs or Playground account?
If you have an existing account at labs.openai.com or beta.openai.com, then you can login directly at chat.openai.com using the same login information. If you don't have an account, you'll need to sign-up for a new account at chat.openai.com.
Why did ChatGPT give me an answer that’s not related to my question?
ChatGPT will occasionally make up facts or “hallucinate” outputs. If you find an answer is unrelated, please provide that feedback by using the "Thumbs Down" button
Can I use output from ChatGPT for commercial uses?
Subject to the Content Policy and Terms, you own the output you create with ChatGPT, including the right to reprint, sell, and merchandise – regardless of whether output was generated through a free or paid plan.
What is ChatGPT Plus?
ChatGPT Plus is a subscription plan for ChatGPT. It offers availability even when demand is high, faster response speed, and priority access to new features.
Is the free version still available?
Yes, free access to ChatGPT will still be provided. By offering this subscription pricing, we will be able to help support free access availability to as many people as possible. See our general ChatGPT article for more information on our free offering.
How can I cancel my subscription?
You may cancel your subscription at any time. Click “My Account” in the sidebar. Then click “Manage my subscription” in the pop-up window. You’ll be directed to a Stripe checkout page where you can select “Cancel Plan”. Your cancellation will take effect the day after the next billing date. You can continue using our services until then. To avoid being charged for your next billing period, cancel your subscription at least 24 hours before your next billing date. Subscription fees are non-refundable.
What is the refund policy?
If you live in the EU, UK, or Turkey, you’re eligible for a refund if you cancel your subscription within 14 days of purchase. Please send us a message via our chat widget in the bottom right of your screen in our Help Center, select the "Billing" option and select "I need a refund".
How can I request a VAT tax refund?
Please send us a message via our chat widget in the bottom right of your screen in our Help Center, select the "Billing" option and then select "VAT exemption request". Be sure to include your billing information (name, email, and billing address) so we can process your request faster.
My account got terminated. Can I get a refund?
If we terminate your account for violating our Terms of Use, you still owe any unpaid fees, and will not be given a refund for any remaining credit or prepaid service.
I still haven’t got access to ChatGPT Plus. When can I get access?
We are gradually rolling out paid subscriptions to all users, starting with the United States. In the meantime, you can sign up to our waitlist. We appreciate your patience as we ramp up!
How can I opt out my data to improve model performance?
Where can I find my invoice for ChatGPT Plus?
Receipts for credit purchases made are sent to the email address you used when making the purchase. You may also view your invoices from the sidebar by clicking "My Account" and then "Manage my subscription".
Are alternate payment options available?
At this time, we only accept payment via credit card.
I want to use ChatGPT Plus with sensitive data. Who can view my conversations?
As part of our commitment to safe and responsible AI, we may review conversations to improve our systems and to ensure the content complies with our policies and safety requirements. For more information on how we handle data, please see our Privacy Policy and Terms of Use.
Is the ChatGPT API included in the ChatGPT Plus subscription?
No, the ChatGPT API and ChatGPT Plus subscription are billed separately. The API has its own pricing, which can be found at https://openai.com/pricing. The ChatGPT Plus subscription covers usage on chat.openai.com only and costs $20/month.
I am using the free subscription of ChatGPT so does that mean I can use the ChatGPT API for free too?
No, API usage is it's own separate cost. The ChatGPT API is not available for free. See our Pricing page for details.
How do I resolve a billing issue?
We’re beginning to extend ChatGPT’s capabilities by teaching it to use plugins. You can think of plugins as “tools” that the model can learn how to use — imagine a plugin for checking the news, a plugin for booking flights, or a plugin for retrieving information from a proprietary database. Developers have been asking for plugins since we launched ChatGPT because they unlock a vast range of possible use cases.
How can I get access to plugins?
We are gradually rolling out plugins to ChatGPT users. Please sign up to our waitlist here.
How does ChatGPT know when to call a plugin?
The model’s goal is to help the user. ChatGPT will intelligently decide between calling a plugin and handling a user’s query using its intrinsic knowledge. For example, the model may decide that a question about current events requires calling a browser plugin, but may feel comfortable answering a very simple math or science question without using a plugin. The user can always nudge the model to use a plugin by asking the model to use a plugin explicitly, like “Use Expedia to plan my NYC trip”.
How do I create a plugin?
Please review our documentation for how to build a plugin and signup to our developer waitlist. We'll be gradually extending access as we learn more. Once you’ve created your plugin, your developers and a limited set of test users that you control will be able to test it. When you are ready to publish your plugin (either to a public audience or to a larger set of users, such as all of the employees at a large enterprise), it will go through an approval process.
How can I access the ChatGPT API?
The ChatGPT API will allow developers to integrate ChatGPT into their own applications, products, or services. ChatGPT is a sibling model to InstructGPT, which is trained to follow an instruction in a prompt and provide a detailed response. Learn more about ChatGPT in the blog post. To learn more about the ChatGPT API, please visit our API articles.
Please note that the ChatGPT API is not included in the ChatGPT Plus subscription and are billed separately. The API has its own pricing, which can be found at https://openai.com/pricing. The ChatGPT Plus subscription covers usage on chat.openai.com only and costs $20/month.
ChatGPT — Release Notes
Release notes (March 23)
We are announcing experimental support for AI plugins in ChatGPT — tools designed specifically for language models. Plugins can help ChatGPT access up-to-date information, run computations, or use third-party services. You can learn more about plugins here.
Today, we will begin extending plugin access to users and developers from our waitlist. The plugins we are rolling out with are:
Browsing: An experimental model that knows when and how to browse the internet
Code Interpreter: An experimental ChatGPT model that can use Python, and handles uploads and downloads
Third-party plugins: An experimental model that knows when and how to use external plugins.
You can join the waitlist to try plugins here:
Release Notes (March 14)
We’re excited to bring GPT-4, our latest model, to our ChatGPT Plus subscribers.
GPT-4 has enhanced capabilities in:
Advanced reasoning
Complex instructions
More creativity
To give every Plus subscriber a chance to try the model, we'll dynamically adjust the cap for GPT-4 usage based on demand. You can learn more about GPT-4 here.
For this release, there are no updates to free accounts.
Release Notes (Feb 13)
We’ve made several updates to ChatGPT! Here's what's new:
We’ve updated performance of the ChatGPT model on our free plan in order to serve more users.
Based on user feedback, we are now defaulting Plus users to a faster version of ChatGPT, formerly known as “Turbo”. We’ll keep the previous version around for a while.
We rolled out the ability to purchase ChatGPT Plus internationally.
Release Notes (Feb 9)
As we recently announced, our Plus plan comes with early access to new, experimental features. We are beginning to roll out a way for Plus users the ability to choose between different versions of ChatGPT:
Default: the standard ChatGPT model
Turbo: optimized for speed (alpha)
Version selection is made easy with a dedicated dropdown menu at the top of the page. Depending on feedback, we may roll out this feature (or just Turbo) to all users soon.
Release Notes (Jan 30)
We’ve upgraded the ChatGPT model with improved factuality and mathematical capabilities.
Release Notes (Jan 9)
We're excited to announce several updates to ChatGPT! Here's what's new:
We made more improvements to the ChatGPT model! It should be generally better across a wide range of topics and has improved factuality.
Stop generating: Based on your feedback, we've added the ability to stop generating ChatGPT's response
Release Notes (Dec 15)
We're excited to announce several updates to ChatGPT! Here's what's new:
General performance: Among other improvements, users will notice that ChatGPT is now less likely to refuse to answer questions.
Conversation history: You’ll soon be able to view past conversations with ChatGPT, rename your saved conversations and delete the ones you don’t want to keep. We are gradually rolling out this feature.
Daily limit: To ensure a high-quality experience for all ChatGPT users, we are experimenting with a daily message cap. If you’re included in this group, you’ll be presented with an option to extend your access by providing feedback to ChatGPT.
To see if you’re using the updated version, look for “ChatGPT Dec 15 Version” at the bottom of the screen.
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